Limburg Province

The Limburg Province occupies a long and narrow territory and its population is concentrated in the South. The organizing authority put forth a call for tenders to manage multi-modal operation of its urban and regional systems. This original transit system requires tight control and a guarantee that all transport modes are coordinated.

• Ensure and optimize the management of an integrated transit system.
• Avoid parallel operating lines in order to save on kilometers traveled and driving times to minimize costs.
• Reinforce frequency throughout the system to increase ridership.

• Coordinate several urban and regional transport modes to increase ridership.
• Installation of a multi-modal regulation center.
• Delivery of an increase in timetabled hours and new rolling stock to better serve passengers and optimize public funds.

result:
+67% of timetabled hours in north Limburg and +29% in the south since 2005.

A customer mobility center provides effective services in:

• passenger information,
• complaints processing,
• transport on demand reservations and trip dispatches for Veolia Transdev and its subcontractors.
• Across the network, bus services are managed in coordination with rail services - in case of delay, connecting services will wait for passengers. If a train or bus has a delay greater than thirty minutes, customers are entitled to a full refund.

Real-time information during the trip:

• buses are equipped with flat screens that provide up-to-date information on the journeys.

• Euro 3A standard diesel trains are complemented by new electric train sets to limit energy consumption. All buses comply with EEV* standards - part of the largest green diesel fleet in The netherlands.
• All drivers follow specific training to reduce energy consumption as well as our impact on the environment and provide a smoother, greener ride for passengers.