Grenoble

France

TAG
Pioneer in information one the move

Challenge

The city of Grenoble has invested in the development of a integrated, multimodal transportation system and achieved an annual ridership in excess of 75 million passengers.

To further support a positive change in mobility behavior, Semitag wished to provide widely accessible real-time information accross the network.

Objectives

  • Introduce a pioneering mobile solution in 2003 to help passengers manage their travel time more efficiently.

  • Ensure technical capacity to deliver reliable information, accessible to the widest number of mobile phone users.

  • Incorporate the latest functionalities and formats of evolving handsets to enhance services and develop the image of public transportation as an innovative and attractive service.

25 - 30,000 visits per month in 2011
(+300% in comparison with 2010)

Veolia Transdev's solution

Where, when and how?

Thanks to Veolia Transdev's MOBITrans® solution, passengers in Grenoble are only a glance away from being able to:

  • assess waiting time at any stop across the network,
  • receive live traffic information and advice on secondary itinerary in case of disruption,
  • locate the position, distance and route to their closest transit stop,
  • consult their "favorites" - bookmarked stops and services used regularly.

Services are accessible for free to the widest range of mobile phones through mobile internet without any downloads required. The design and user-friendly interface adapts automatically to each handset.

Constant improvements

Since its application across the TAG network, MOBITrans® has been continuously fine-tuned. Users in Grenoble have benefited from a central platform enhanced by beta-testing and user feedback in four additional French cities: Orléans, Nantes, Montpellier and Reims.

The smartphone revolution

Travelers with smartphones have access to dynamic and graphically enhanced services:

  • geolocalization,
  • location of and guidance to the nearest stops,
  • an intelligent trip planner incorporating all modes and walking distances,
  • the latest ergonomic interfaces developed in partnership with a European leader in mobile marketing and technologies.

Data management and deployment

Veolia Transdev manages a centralized server connected to vehicle scheduling and control systems and - with only local graphic and technical adjustments - is ready to "plug and play" for rapid, experienced deployment.

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