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Grenoble
France
TAG
Pioneer in information one the move
Challenge
The city of Grenoble has invested in the development of a integrated, multimodal transportation system and achieved an annual ridership in excess of 75 million passengers.
To further support a positive change in mobility behavior, Semitag wished to provide widely accessible real-time information accross the network.
Objectives
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Introduce a pioneering mobile solution in 2003 to help passengers manage their travel time more efficiently.
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Ensure technical capacity to deliver reliable information, accessible to the widest number of mobile phone users.
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Incorporate the latest functionalities and formats of evolving handsets to enhance services and develop the image of public transportation as an innovative and attractive service.
25 - 30,000 visits per month in 2011
(+300% in comparison with 2010)
Veolia Transdev's solution
Where, when and how?
Thanks to Veolia Transdev's MOBITrans® solution, passengers in Grenoble are only a glance away from being able to:
- assess waiting time at any stop across the network,
- receive live traffic information and advice on secondary itinerary in case of disruption,
- locate the position, distance and route to their closest transit stop,
- consult their "favorites" - bookmarked stops and services used regularly.
Services are accessible for free to the widest range of mobile phones through mobile internet without any downloads required. The design and user-friendly interface adapts automatically to each handset.
Constant improvements
Since its application across the TAG network, MOBITrans® has been continuously fine-tuned. Users in Grenoble have benefited from a central platform enhanced by beta-testing and user feedback in four additional French cities: Orléans, Nantes, Montpellier and Reims.
The smartphone revolution
Travelers with smartphones have access to dynamic and graphically enhanced services:
- geolocalization,
- location of and guidance to the nearest stops,
- an intelligent trip planner incorporating all modes and walking distances,
- the latest ergonomic interfaces developed in partnership with a European leader in mobile marketing and technologies.
Data management and deployment
Veolia Transdev manages a centralized server connected to vehicle scheduling and control systems and - with only local graphic and technical adjustments - is ready to "plug and play" for rapid, experienced deployment.
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