Nantes

France

A showcase of sustainable mobility
TAN

Challenge

Nantes is a beacon of public transportation development. Located in the Western part of France, it was the first city to reintroduce the tramway in France in 1985. Since then it has been a genuine pioneer facing the numerous challenges to continuously redefine urban mobility.

The light rail system now represents over 42 km across three lines upon which a multimodal network with optimal interconnections to bus, BRT, boat and bicycle services are built.

objectives

Make public transport an attractive and integrated service incorporating new lines and infrastructure and creating synergies with all possible modes and partners.

  • Aim for a 50-50 share between individual vehicles and collective transport.
  • Reduce the environmental footprint of transportation services.

Results:
• 12% decrease in automobile traffic 2000-2008
• +36% 2000-2008 passenger increase
• 195 journeys per inhabitant a year, the second highest in france and a 30% increase since 2000

Veolia Transdev's solution

Long-term vision and partner

Veolia Transdev has worked with Nantes Metropole Community Council for over 20 years, providing expertise and continuous improvements to create an optimized network to meet the mobility needs of the community. Several major extension and infrastructure projects overseen to their operational launch, including:

  • three successive extensions to line 2 between 1992-1994,
  • a 5 km extension of line 1 in 2000,
  • opening of line 3 in 2000 and its 2 km extension in 2004.

Result: 265,000 light rail passengers a day and a 36% passenger growth 2000-2010 in the whole network. All three lines are NF quality certified for their reliability, punctuality and customer service.

promoting and creating a mobility culture around light rail

  • Intermodality: all transport modes of the city of Nantes are accessible with a single seamless ticket. To accompany this, Veolia Transdev has developed a range of personalized, targeted and online services to allow customers personalized access to information that directly concerns them.

Result: 70,000 annual pass holders and 7,000 subscribers to an online personalized mobility space with six months of its launch

  • Engaging companies and their employees: reducing employee and businesses reliance on private vehicles is a key target. By working to create adapted services online, attractive pricing and consulting and information services offline local businesses have become an ally in creating mobility change. Our portal dedicated to companies, "Espace Pro" allows companies to manage the payment and distribution of annual passes as well as personalized mobility information for visitors.

Result: 220 businesses subscribed to an "employee mobility plan".

  • Removing congestion from the city center: in complement to the development of light rail, Park & Ride services have been an important solution to remove congestion from the city center. In 2008, 39 Park & Ride stations, totalling 5,800 spaces (+ 64% since 2002) were implemented and integrated into the transport network - ideally located along the greater axes and ring-road exits in direct connection with all three lines of the tramway network.

Result: An occupancy rating of 80%, and a level of use increasing by 10-15% per year.