Saint-Étienne

With a ticketing system (now obsolete) dating from 1993 that notably ensured intermodality with the TER (Regional Express Train), Saint-Étienne Métropole decided to invest more than 5 million euros in a new contactless ticketing system to be deployed in September 2009.
The three main challenges of this project:

• put in place efficient technology in the Greater Saint-Étienne area;
• develop a ticketing system that is integrated at regional level, including the TER and urban networks;
• launch a multipurpose card.

The mission entrusted to TPAS as part of their provision of technical assistance is to:

• support and advise Saint-Étienne Métropole on the selection and development of technical solutions;
• manage the technical and commercial relationship with the ERG-Parkeon Group, which was awarded the equipment contract, in controlling all the components of the project;
• steer the project in collaboration with the various players at local and regional level, and to encourage the development of intermodality by means of an integrated system as well as the use of a "contactless" card.

• Analysis of technical solutions and recommendations to Saint-Étienne Métropole.
• Monthly progress meetings with Saint-Étienne Métropole, weekly meetings with the ErG Group and frequent contact with the PTA and TPAS.

• Management of the project by a technical officer from TPAS/Veolia Transport to define and validate that the general and detailed technical specifications are in line with the objectives of the project.
• Engineering support and consulting from Veolia Transport Ticketing Unit who posess extensive expertise in ticketing systems.

• Project management by a ticketing system manager in charge of leading a cross-disciplinary team of 12 people - integrating commercial, operational, technical, IT, quality control, communication, financial resources and HR functions.
• Project coordination by means of regular internal business communication.

• The current magnetic ticketing system is already integrated with the TER in the Firminy-Rive-de-Gier sector. Extension of the perimeter to encompass other rail services in the rhône-Alpes region, envisaged within the framework of the regional card "OùRA!"
• Participation in working groups at Rhône-Alpes regional level with the operators of urban services in Lyon, Grenoble and Valence.