Paratransit

Providing transportation for all means and offering people with special needs an opportunity to live independently. It also means making a commitment to give their mobility the attention it deserves.
With that in mind, Veolia Transport created special awareness training, so that we can take care of special needs passengers with understanding and professionalism.
In addition, we feel it is important to collect the comments of paratransit customers, to tailor our services as closely as we can to the specific requirements of travelers with special needs.

Veolia Transport's experience allows us to operate a broad range of vehicles, including taxis, vans and wheelchair-accessible mini-vans, to provide efficient, safe service. Regardless of the number of people, distance they are traveling or density of the urban system (hospital center, downtown core, rural area), we can help all customers plan their trip through a call center that coordinates requests and resources as optimally as possible.

Veolia Transport offers neighborhood services that pick riders up at their home and stay with them throughout their journey — adapting to everyone's requirements while considering the specific needs of each type of disability also means making public transit accessible to all. Finding the right balance between accessible mass transit and paratransit service is a special focus of Veolia Transit.

Special needs transportation demands a high level of service to ensure a consistent sense of comfort and security for our customers.

Our comprehensive approach to mobility increases the independence our customers, enabling them to live as normally as possible, going to school, holding down a job and maintaining a social network.