Transportation on Demand

Helping to Make Cities Better

Transportation on Demand (TOD) serves areas without or underserved by local public transit, such as new residential developments or isolated dwellings. The service can be reserved by phone and is tailored to the schedules and expectations of customers, picking them up and dropping them off at stops close to where they live.

TOD, which mainly uses small vehicles such as minibuses and electric shuttles, can also serve districts inaccessible to traditional buses, such as the historic centers of some cities.

Simple and adaptable, transportation on demand works both as a flexible extension of existing systems and a way to serve people with special needs such as the disabled, patients or seniors, bringing public transit to their door and taking them right to the entrance of their destination.

Veolia Transport performs a regional assessment whenever we introduce a TOD service. This helps us specify the sectors we need to serve and how to coordinate the service with existing mass transit, so that we can provide "last mile" transportation for everyone.

Another TOD objective is to involve local socioeconomic stakeholders, such as the transit authority, municipality, mass transit operator, chamber of commerce and industry, merchant associations, tourism office, associations and residents, by offering to perform a local mobility assessment to organize joint action and discussion.

3 312 vehicles weighing less than 3.5 metric tons (gross weight)

39 transportation on demand systems in France

In brief

July 30, 2010

Growth in tailored or on-demand services
Focus on...

The Lil' Easy

The Lil' Easy Helps New Orleans Residents

Some New Orleans neighborhoods hit hard by hurricane Katrina are being redeveloped, but they do not have the population density to support the cost of a traditional bus line. Veolia Transport has offered them a 14-seat minibus service. The minibuses make their rounds hourly on a route comprising three fixed stops, which are the contact points for other modes of transportation, and 24 flexible stops, which riders must reserve by phone at least one hour in advance. The bus does not go by the stops unless a reservation has been made. The name Lil' Easy is a play on the city's nickname of "The Big Easy."

Créabus

Design Your Own Transportation with Créabus

Créabus, a minibus whose route is determined by pooling rider requests, lets customers create their own public transit.